Simulate Users. Ship Reliable AI
Whatsapp| Agents

Uncover hidden failures, validate every change, and iterate faster with confidence.

Customer Spotlight

Sofie Meyer

Conversational Designer, Turn.io

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Simulate Users That Help You Scale

Test your AI Agent for reliability and quality across complex scenarios in minutes

Find Hidden Failures

Discover the edge cases and unexpected user behaviour that manual testing rarely uncovers.

Measure What Matters

Evaluate safety, quality, policy adherence, tone, business rules, or any criteria that define success for your AI.

Iterate Faster

Interactive reports, root-cause analysis, and prompt suggestions help your team fix issues and verify every improvement.

Release with Confidence

Catch regressions before they reach users and validate every prompt or model change before release.

How It Works

Get started with UserTrace in minutes. Iterate with confidence.

1

Connect your agent

Prompt · API sandbox · Voice · WhatsApp · Slack · Workflow No engineering dependency. No long setup.

Step 1: connect your agent
2

Define Your Users

Share context about your users and goals. We will generate realistic personas, journeys, and evaluation criteria tailored to your usecase.

Step 2: Define Your Users
3

Simulate real conversations

Simulated users will interact with your AI across intents, context, edge cases, and unexpected scenarios.

Step 3: Simulate real conversations
4

Improve and Repeat

See exactly what failed, why it happened, and what to change. Re-run to measure improvements before every release.

Step 4: Improve and Repeat

What our customers say

Join hundreds of companies already using UserTrace to optimize their AI experiences

Harsh Gupta

COO, Wysa

Jagrika Bajaj

Clinical Expert

Sofie Meyer

Conversational Designer, Turn.io

"We are using you guys everywhere - it's been a real game changer in being able to test our Neuro symbolic product for safety and usability at scale and prove it to clients."

Jo Aggarwal

Founder Wysa

"Testing our sales assistant chatbot on WhatsApp became seamless with UserTrace. The direct integration with our WhatsApp number uncovered critical issues in our chatbot that we had missed during our manual testing. Being able to run hundreds of scenarios against our chatbot before deployment gave us the confidence we needed for a smooth launch."

Sahil Gulati

VP Data & Analytics at RedDoorz

"Adaface's success relies on creating seamless, high-stakes candidate interactions. UserTrace allowed us to simulate diverse candidate journeys with our interview bots, revealing where conversations broke down. That feedback directly shaped improvements and led to higher candidate satisfaction."

Deepti Chopra

Co-founder at Adaface

"Virtual Internship connects students worldwide with real companies, and every interaction matters. UserTrace simulations helped us stress-test our onboarding AI across different student personas, uncovering friction points we would have missed with manual testing. Fixing them upfront dramatically improved conversion rates."

Ankur Goyal

Lead Product Manager at Virtual Internship

"In mental health AI, safety isn't just important, it's critical. UserTrace has become essential for testing our therapeutic chatbot across sensitive scenarios. What used to take our team weeks of clinical review now happens in minutes with UserTrace. Loved working with UserTrace team they are very quick with the feedback and changes."

Aishwarya Kamath

Lead Conversation Designer at Wysa

Frequently Asked Questions

Everything you need to know about UserTrace

Ready to Build AI You Can Trust?

Start simulating real users, uncover hidden failures, and improve every release with confidence.

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