Simulate Users That Help You Scale
Chat| Agents

Test your AI Agent for reliability and quality across complex scenarios in minutes

Simulate Users. Ship Reliable AI.

Our platform simulates real user journeys, surfaces failures, and delivers insights across design and development cycle

Catch Issues Early

Simulate real user behavior to spot problems before launch.

Validate with Confidence

Automatically test functionality, safety, guardrails, and compliance.

Integrate Seamlessly

Plug into design, dev, and CI/CD workflows via our MCP server.

Iterate Faster

Get real-time alerts, RCA, smart prompt suggestions, and feedback loops.

How It Works

Get started with UserTrace in minutes. Iterate with confidence.

1

Connect your agent

Prompt · API sandbox · Voice · WhatsApp · Slack No engineering dependency. No long setup.

Step 1: connect your agent
2

Generate realistic user scenarios

Start with minimal context We generate representative personas, journeys, and evals Evolving knowledge graphs prevent user drift

Step 2: Generate realistic user scenarios
3

Simulate real conversations

Multi-turn user journeys Across intents, contexts, and edge cases

Step 3: Simulate real conversations
4

Review evaluations

Understand what breaks and why. Turn-level insights Functional · Edge cases · Compliance Includes memory, tool calls, and agent state

Step 4: Review evaluations

What our customers say

Join hundreds of companies already using UserTrace to optimize their AI experiences

"In mental health AI, safety isn't just important, it's critical. UserTrace has become essential for testing our therapeutic chatbot across sensitive scenarios. What used to take our team weeks of clinical review now happens in minutes with UserTrace. Loved working with UserTrace team they are very quick with the feedback and changes."

AK

Aishwarya Kamath

Lead Conversation Designer at Wysa

"Testing our sales assistant chatbot on WhatsApp became seamless with UserTrace. The direct integration with our WhatsApp number uncovered critical issues in our chatbot that we had missed during our manual testing. Being able to run hundreds of scenarios against our chatbot before deployment gave us the confidence we needed for a smooth launch."

SG

Sahil Gulati

VP Data & Analytics at RedDoorz

"Adaface's success relies on creating seamless, high-stakes candidate interactions. UserTrace allowed us to simulate diverse candidate journeys with our interview bots, revealing where conversations broke down. That feedback directly shaped improvements and led to higher candidate satisfaction."

DC

Deepti Chopra

Co-founder at Adaface

"Virtual Internship connects students worldwide with real companies, and every interaction matters. UserTrace simulations helped us stress-test our onboarding AI across different student personas, uncovering friction points we would have missed with manual testing. Fixing them upfront dramatically improved conversion rates."

AG

Ankur Goyal

Lead Product Manager at Virtual Internship

"At Grammarly, precision and user trust are everything. With UserTrace simulations, we were able to test AI suggestions across realistic multi-turn writing scenarios before rollout. It helped us surface subtle breakdowns and refine responses, giving us confidence in quality before users ever saw it."

VL

Varsha Lalwani

Sr. Product Manager at Grammarly

Integrates directly with

OpenAI Logo
OpenAI
Anthropic Claude Logo
Anthropic
Slack Logo
Slack
WhatsApp Logo
WhatsApp
UserTrace
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Vapi
LiveKit Logo
LiveKit
Retell AI Logo
Retell
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Pipecat

Frequently Asked Questions

Everything you need to know about UserTrace

Ready to transform your AI agent?

Join early access to be among the first to enhance your AI agents with user-centric insights.